Mark Fonseca / Pragmetrix

Mark has over 20 years of experience in consultative sales, sales management and client relations. As a top producer at Lanier Business Products, he sold document management solutions to a range of businesses and was prolific at establishing long term relationships.

Mark consults one on one with the most successful CEO’s and Executives in Atlanta and has interviewed thousands of Executives and Business Professionals. He has experience in Sales, Sales Management and Sales Training Best Practice. Currently Mark is the owner of his own private men’s custom clothing and executive image consulting business. He has developed strong business relationships with heads of State, CEO’s, top-level executives and successful entrepreneurs, through one on one consulting and exceptional customer service.

As a Partner in Pragmetrix, Mark is responsible for Client Relations, Business Development and conducting Client Interviews.

 

Mike McCarthy / Pragmetrix

Mike McCarthy has been passionate about delivering exceptional customer service since he started his career in the 1980’s with GE Technical Services Company.   Eleven years on the front lines of mission critical, capital intensive projects at client sites  instilled in him a core belief that every business decision must first and last be looked at through the customer’s eyes.  Mike has since held senior leadership roles in GE and Siemens Corporation and is a veteran of business and operational excellence methodologies such as Voice of the Customer, Six Sigma and the Net Promoter System®.

As an entrepreneur and small business owner, in 2004 Mike launched Pirtek Fluid Transfer Solutions in Atlanta. Today it’s the market leader in its industry in Georgia.  In 2011 Mike co-founded Pragmetrix to help small and medium size “B to B” businesses become the Loyalty Leaders in their industries, thus fueling their compound annual growth rate to more than twice that of the competitors.   Mike holds an honors degree in Electrical Engineering from the National University of Ireland and an MBA in Strategic Marketing from Trinity College Dublin.

 

 

Chris Hanks / KSU EC
(Co-Host)

Ted Jenkin/Oxygen Financial
(Co-Host)

Lee R. Heisman /Savant Comprehensive Technologies
(Co-Host)

Mark Fonseca / Pragmetrix
(Guest)

Mike McCarthy / Pragmetrix
(Guest)

Listen to full The Shrimp Tank show below:

 

          

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