Delta Air Lines Inc. (DAL:NYSE) is stepping out from behind the counter at Hartsfield–Jackson Atlanta International Airport.
The Atlanta-based airline announced Wednesday that it has rolled out 100 handheld devices to “help gate agents drive more personal engagements with customers at its home airport in Atlanta.”
Delta’s “Nomad” tool is the size of a cell phone and gives agents the ability to make seat changes, rebook customers, check bag status, board or check-in customers, and print…
Atlanta Business Journal
Testing for Delta’s ‘Nomad’ device lands in Hartsfield-Jackson Airport