#241 - Get Your Employees To WOW Your Clients with Emmanuel St. Germain

Emmanuel has been a part of Choice Mortgage Group since 2008. He quickly became the top loan originator and started his mortgage team. Along his journey he was a Branch Manager and the COO. In June of 2022 he became the firms CEO and majority owner. As the visionary of the Company, he is responsible for leading the Company and staying ahead of the industry with respect to technology and the client experience. He prides himself on fostering an environment that allows the loan officers and employees of the Company to thrive and the referral partners of the Company to be WoW'd at every opportunity. Emmanuel understands that buying a home or refinancing an existing mortgage can be a daunting task and quite overwhelming. His transparent mortgage process allows clients to see and understand every step of the way, from initial application to final closing.

Emmanuel is credited with pioneering the very first loan officer retirement plan that allows a loan officer to retire and continue to earn revenue based on their database and professional referrals. The loan officer annuity program is paramount in the recruiting of soon to be retiring loan officers and loan officers looking to grow their database and network.

Emmanuel earned his BBA in Business Management from Bishops University in Lennoxville, Quebec, Canada. Passionate about making things better, Emmanuel is an expert in taking a company from good to great and making the homebuying experience a positive one. He spends much of his spare time taking his puppy to the beach, cooking up a feast and enjoying it with a great bottle of wine, or helping others through his involvement with several charitable causes. He currently serves as the President of Impact 100 Men, a charitable organization who serves under privileged children of South Palm Beach County.