Delta is taking a page out of rival Southwest Airlines’ playbook with its latest move to appeal to customers.

Delta Air Lines Inc. (NYSE: DAL) announced Monday, Aug. 31, it is permanently eliminating change fees for all flights within the United States. The elimination of change fees is effective immediately, according to a news release. The policy change includes tickets purchased for travel within the domestic U.S., Puerto Rico and U.S. Virgin Islands in Delta’s first class, Delta Premium Select,…

Atlanta Business Journal
Delta permanently eliminates change fees for most domestic tickets